Becoming A V.E.L.C.R.O Church

Apostle's Vision
To impress upon visitors/guests and current members the Love of God through first contact by the expressions of welcoming, warm, attentive, and engaging face-to-face ministry of Hospitality and Ushers Teams.

Hospitality - indoors and outside of church facility (9:15 - 9:45 AM / 11:15 AM - 11:45 AM / 1:45 PM - 2:15 PM)
Ushers - entrance of and stations within sanctuary (11:15 AM - 11:45 AM / 1:45 PM - 2:15 PM)

Standards of Ministry Service
* Professional
* Alert to the needs of church attendees (new & existing)
* Responsive member/guest care service
* Attentive & Genuinely Courteous
* Warm & Engaging welcome
* Well-dressed (uniforms & name tags)

Presenting Issue/Concern
1. Back door of church (leaving/attrition rate) is open as wide as the Front door of church (coming/retention rate) causing a plateau or diminishing of membership.
2. VELCRO vs TEFLON Church: Too many members are leaving the church, and first-time visitors are not returning in numbers.

Objective
To become the V.E.L.C.R.O. church producing a healthy Body and increasing member growth and retention through Hospitality and Ushers Ministry with intentional, simply planned execution.

The Plan / Goals
1. Show VALUE to every person as a gift from the Lord
2. ENGAGE guests with intention
3. Show LOVE to every person bringing them closer to Christ
4. CONNECT church attendees to God and to the church
5. RECOGNIZE the must have activities and relationships to connect branches to the church
6. ORGANIZE teams for ongoing member care and ministry.

Benchmark/Desired Outcomes
1. Increase number of first-time visitors into second-time visitors by 10%.
2. Increase number of occasional visitors into regular attendees and/members by 20%.
3. Retain 95% of current membership (membership roll as of January 2016).